This privacy policy describes how Pouch & Plush will collect, use, and protect your personal information when you use our website and services.
Pouch & Plush collects information that you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, mailing address, phone number, and payment information.
We use the information we collect to:
After completing a purchase, customers may receive follow‑up emails related to their order. These communications may include order confirmations, shipping updates, and optional requests to provide feedback or leave a product review.
These emails are sent based on Pouch & Plush’s legitimate interest in improving our products and customer experience. Review request emails are only sent to individuals who have made a purchase from Pouch & Plush, and customers may opt out of these communications at any time by using the unsubscribe link included in each message. Pouch & Plush will not sell, rent, or share customer email addresses with third parties for marketing purposes. Email addresses collected during checkout are used solely for order‑related communication and service improvement.
Pouch & Plush will not sell, trade, or rent your personal information to third parties. Pouch & Plush may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.
Pouch & Plush implements appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
You have the right to access, update, or delete your personal information at any time. You may also opt out of receiving marketing communications from us.
Pouch & Plush use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, though this may affect the functionality of the site.
Pouch & Plush may update this privacy policy from time to time without notice.
If you have any questions about this Privacy Policy, please contact us.